Customer Research Agent
Automatic Company Intelligence & Enrichment.
1. What Problem Does It Solve?
When B2B leads contact you, you usually only have their name and phone number. To sell effectively, reps waste time Googling the company, looking up their website, and trying to gauge their size. The Customer Research Agent automates this entirely, working in tandem with the Lead Agent to enrich profiles before you even reply.
2. How It Gathers Intelligence
If a customer provides a domain name, company name, or professional email address in their chat, the Research Agent silently activates:
- Website Scraping: It visits the company's website to understand their core offerings and target market.
- Business Scale Assessment: It estimates company size based on web footprint, team pages, and available public data.
- Digital Maturity Score: Evaluates how tech-savvy the prospect might be, helping you adjust your sales pitch.
3. Role in the Ecosystem
The data gathered by the Research Agent is injected directly into the Customer Profile. This allows the Insight Agent to better understand their purchasing power, and empowers the Coach Agent to suggest highly personalized replies that reference the prospect's own business context. You can also ask InZi for a quick summary of any company.